C12: Retail KPIs & Reporting for Store Leaders

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Begin with Module 1 or jump directly into any study module below:

Course Overview

C12: Retail KPIs & Reporting for Store Leaders is a comprehensive masterclass. From conversion rates and Average Unit Retail (AUR) to GMROI, sell-through velocity, and aged stock turnover. Build executive-ready weekly dashboards, diagnose sales misses, and report up to owners and executives with clarity and strategic precision.

Curriculum Specifications

  • ⏱️ Course Length: 8 Core Modules (~18,000 Words / 6–8 Hours)
  • 📖 Format: Field Guides + Workflows + Case Studies + Quizzes
  • 🧩 Track: Leadership Track • Financial Analytics & Inventory KPIs
  • 📜 Certification: Certified Retail Jewelry KPI & Reporting Analyst

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Curriculum Modules

  1. Module 1: The KPI Vocabulary of Jewelry Retail
  2. Module 2: Conversion and Traffic: Measuring What You Can’t See
  3. Module 3: Average Ticket, UPT and Mix
  4. Module 4: Inventory KPIs: Sell-Through, Turn, GMROI
  5. Module 5: Retention and Client-Book KPIs
  6. Module 6: Building the Weekly Dashboard
  7. Module 7: Diagnosing a Miss
  8. Module 8: Reporting Up: The One-Page Store Review

What’s Included in This Masterclass:

  • ✓ 8 comprehensive study modules (~18,000 words total)
  • ✓ Field-tested operational frameworks and verbatim dialogues
  • ✓ Step-by-step SOPs and procedural checklists
  • ✓ 8 Daily Huddle Cards for morning team briefings
  • ✓ 8 10-Question Knowledge Check Quizzes with detailed answer rationales
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