Financing, Credit & Compliance at the Counter
A comprehensive, field-tested operational masterclass for fine jewelry sales associates, bridal consultants, boutique managers, and luxury showroom leaders. Grounded in authoritative standards from Synchrony Financial, the Consumer Financial Protection Bureau (CFPB), Truth in Lending Act (Regulation Z), Equal Credit Opportunity Act (Regulation B), and the Jewelers Vigilance Committee (JVC) / FTC Jewelry Guides (16 CFR Part 23), this course empowers retail professionals to present financing early and ethically as an empowering budget tool while maintaining strict regulatory compliance, eliminating predatory risks, and safeguarding consumer trust.
• 6 Long-Form Field Modules • 30 Verified Frameworks • Daily Huddle Cards • 10-Question Quizzes
Course Modules & Field Guide Curriculum
5 Visual Frameworks
Module 1: How Retail Financing Actually Works
Demystifying private-label credit cards (PLCC), revolving credit lines, the role of issuing banks (Synchrony, Comenity, Wells Fargo), merchant discount rates (MDR), and the backend POS approval flow.
5 Visual Frameworks
Module 2: Presenting Financing Early and Ethically
How to introduce financing seamlessly during the discovery phase as an empowering budget tool rather than an awkward last-resort rescue. Verbatim transition dialogues, monthly payment framing, and overcoming debt hesitation.
5 Visual Frameworks
Module 3: Deferred Interest, Promo Periods and Plain-Language Explanations
The critical difference between Deferred Interest and true 0% APR. The catastrophic retroactive interest trap, minimum payment formulas, and how to script mandatory clear consumer warnings.
5 Visual Frameworks
Module 4: What You Cannot Promise: Approvals, Terms, Credit Scores
Strict regulatory guardrails under Truth in Lending Act (TILA / Reg Z) and Equal Credit Opportunity Act (ECOA / Reg B). Legally prohibited sales promises, credit score impact disclosures, and handling adverse action declines with complete privacy.
5 Visual Frameworks
Module 5: Layaway, Installments and BNPL
Comparing modern Buy Now Pay Later fintech solutions (Affirm, Klarna), traditional store layaway custody, and formal closed-end retail installment contracts. Custody risks, default rules, cancellation fees, and merchant processing fees.
5 Visual Frameworks
Module 6: FTC Guides and Product Representation for Sellers
Mastering the FTC Jewelry Guides (16 CFR Part 23) and Jewelers Vigilance Committee (JVC) compliance protocols. Mandatory diamond disclosures (natural vs lab-grown vs simulant), treatment revelations, precious metal stamping tolerances, and legally sound appraisal presentations.
Ready to Master Counter Compliance & Ethical Financing?
Enroll in the full Tutor LMS accredited course for interactive quizzes, downloadable huddle cards, and professional certification.