Hiring, Coaching & Performance Management

Leadership Track • Course C13

Hiring, Coaching & Performance Management

Build and lead an elite, high-performing fine jewelry sales team. Master luxury talent sourcing, sales audition interviews, 30-day onboarding pathways, in-the-moment floor coaching, high-impact one-on-ones, transparent commission structures, and bench strength succession.

Access Masterclass on Tutor LMS →
• 10 Field Modules • 40 Visual Frameworks • Daily Huddle Cards • Quizzes • 8–10 Hours

Curriculum Specifications & Operational Benchmarks

Total Course Scope
10 Intensive Modules
~22,000 words • 8–10 Hours

Ideal Audience
Store Directors & Sales Coaches
Course is designed for Store Managers, Sales Coaches & Regional Directors

Track Structure
Leadership Track • Talent Development & Floor Coaching
SOP-Aligned Professional Mastery

Certification
Tutor LMS Accredited
Certified Fine Jewelry Sales Leadership Coach

THE FOUR PILLARS OF SALES TEAM LEADERSHIP & COACHING

I 1. Audition Interviews • Standard Operating Procedure • Stage-Gate Compliance

II 2. 30-Day Onboarding • Margin & Cash Velocity • Formulaic P&L Protection

III 3. Floor Coaching Loops • Quality Control Standards • Risk Mitigation Barriers

IV 4. Succession Bench • Milestone Handoff • Client Lifetime Value

Hub Strategic Architecture: THE FOUR PILLARS OF SALES TEAM LEADERSHIP & COACHING. Luminous operational framework integrating procedural execution, financial discipline, risk control, and client relationship equity.

Course Modules & Field Guide Curriculum

Module 1 • Leadership Track • Talent Development & Floor Coaching
Verified SOP

Module 1: What Great Jewelry Sellers Have in Common

Module 2 • Leadership Track • Talent Development & Floor Coaching
Verified SOP

Module 2: Role Profiles and Sourcing

Module 3 • Leadership Track • Talent Development & Floor Coaching
Verified SOP

Module 3: Structured Interviews and Auditions

Module 4 • Leadership Track • Talent Development & Floor Coaching
Verified SOP

Module 4: The 30-Day Onboarding Plan

Module 5 • Leadership Track • Talent Development & Floor Coaching
Verified SOP

Module 5: Floor Coaching: Observe, Debrief, Practice

Module 6 • Leadership Track • Talent Development & Floor Coaching
Verified SOP

Module 6: Weekly One-on-Ones

Module 7 • Leadership Track • Talent Development & Floor Coaching
Verified SOP

Module 7: Performance Reviews With Evidence

Module 8 • Leadership Track • Talent Development & Floor Coaching
Verified SOP

Module 8: Managing Underperformance

Module 9 • Leadership Track • Talent Development & Floor Coaching
Verified SOP

Module 9: Recognition, Incentives and Commission Fairness

Module 10 • Leadership Track • Talent Development & Floor Coaching
Verified SOP

Module 10: Building Bench Strength for Your Own Promotion

Ready to Master Hiring, Coaching & Performance Management?

Enroll in the accredited Tutor LMS course for interactive quizzes, downloadable huddle cards, and professional certification.

Enroll in Tutor LMS Masterclass →

Scroll to Top